Field Services Representative | Defence
Elbit Systems in the UK are a Defence, Technology and Aerospace company working on a range of technologies for both military and civilian applications.
You will be working with a team of experienced and talented individuals across multiple disciplines and in an organisation that has the benefit of a global presence with plenty of growth opportunity.
What we're looking for:
Due to our recent success securing multiple new contracts, we now require talented individuals to join us on this exciting journey.
As our C4i division continues to grow we are looking to hire a number of Field Service Representatives to join our Field Services manager on the integration and support of two key products with our customers.
The role will focus on the integration of products into the user community, helping to incorporate user training solutions and liaising with product partners to successfully install and configure the product. You will be the first point of contact for customer and user and provide assistance, relaying these to the technical teams and acting as the bridge between engineers and the customer.
The role will be a hybrid of home and office working as well as visits to customer sites to support the end user.
Responsibilities will include:
Provide individual and collective training of ESUK products
Research and identify solutions to product issues.
Engage with product and engineering teams to support user issues.
Support customer in their digital journey with ESUK
What we're looking for:
Strong stakeholder management experience
Ability to diagnose and troubleshoot technical problems
Prior experience with FST / JTAC
Provide Level 1 technical support
What's in it for you:
Elbit Systems UK is at the forefront of technological innovation within our industry and as our presence grows in the UK, we want to recruit talented individuals to build a cohesive and diverse group on numerous projects. We offer Competitive salary packages, flexible working hours, health care options, life cover, family friendly policies and a range of additional benefits including salary sacrifice schemes, discounts, access to Learning and Development tools and support for yours and your family's health and wellbeing. ?
All the positions will be based full-time or with alternative flexible arrangement from our offices either in Bristol, London or home based (where the job allows).
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